In a Changing Workplace, Community Can Make All of the Difference

In today's economy, the world continues to shrink and the need for talent continues to expand. Companies are seeking every possible advantage to attract and retain talent in order to fuel growth and continue to innovate. The location of a company and the community in which employees live are often taken for granted and not fully leveraged.

Read More

Maximizing Holiday Cheer While Engaging Your Associates

The holiday season is here! It's time for eggnog, our favorite holiday movies, and holiday traditions! Goodwill and cheer is all around. Grandma's going to have an unfortunate run in with a reindeer, Ralphie may shoot his eye out, and the Griswald light show is in full swing! It also means your associates are beginning to reflect on the year and consider their overall job satisfaction. So what do today's workers love most about holidays in the office? Randstad USA  did a study that provides us with some tips about how we can continue to create great associate experiences and Forbes Human Resource Council give us some ideas to keep our teams engaged during this time of the year. We'll also share what we, at Continental, do to keep the holiday spirit going for our team.

Read More

Meet Framery: Removing the Happiness Obstacle in Open Offices

In our line of work, we hear all of the arguments for and against the open office plan. That's why we don't push for open offices. Instead, we tell our customers to provide choice and flexibility. This means listening to your employees and providing settings and spaces that are right for them. Every office is different, and should be designed based on how we as individuals work. That said, providing choice and flexibility can - and most likely will - result in a mixture of private and open settings.  But, how do you truly make your employees feel happy about their environment? And, what is their biggest complaint?

Read More

Philanthropy Matters to Our Associates

63 million individuals volunteer annually in the United States, totaling more than 8.7 billion hours of time. We’re proud to give back to the communities we serve, not just with money and resources, but also talent and time. We surveyed several of our associates to find out why giving back is important to them.

Read More

Millennials & Gen Z in the Workforce

Millennials and Gen Z are the two youngest generations in the workforce. With the oldest Gen Zers beginning to join Millennials in the workplace, it’s important to acknowledge the working styles of each group, what’s important to them in a working environment, and what kind of work culture will get them to stay.

Read More

Flexible Workspaces are Critical to the Best Associate Experiences

More and more, organizations are beginning to realize the importance of workplace design and how it can impact their bottom line, both in terms of revenue and in keeping great talent.

Read More

Designers Discuss the Challenge of Recruiting and Retaining Talent

We recently brought together some of our designers along with a member of our human resources team. We wanted to know how the two disciplines can work together to tackle the rising problem of associate attraction and retention. How does design play a role in the associate experience? What are some examples of design elements that help to attract, and keep, talent? Does the environment affect culture? If so, how? It was these probing questions that led to a thoughtful discussion on a timely topic that continues to challenge.

Read More

Why the Associate Experience is Important

I’m currently reading a book entitled, “The ONE Thing” by Gary Keller and Jay Papasan, which talks about identifying and implementing one thing that in turn makes everything else easier. As a HR professional, I immediately began to think about what this one thing could be from a company’s standpoint. To me, it’s pretty clear that if the associate experience you provide to your employees is a positive one, everything else comes much, much easier, whether that translates to sales, happy customers, or any number of things. In particular, I believe there are three areas where the associate experience is especially important.

Read More

The 4 Pillars of Continental Office

We have four pillars here at Continental Office that symbolize what we stand for as a company. They are associate experience, client experience, one team, and community and environment. These four pillars together tell our story. Allow me to explain.

Read More

Our Associates Matter

When it comes to what matters most to us, our associates round out the top of the list! We recently surveyed our 200+ associates across all of our locations to find out what matters most to them during the holiday season, and to see what their plans are for the coming year.

Read More